Shipping Time
Orders ship Monday through Friday, during business hours.
USA, Canada, EU, UK, Australia Orders
- FedEx / DHL Free Shipping: 4-7 working days
Other International Orders
- FedEx / DHL Free Shipping: 4-7 working days
You can visit the Order Tracking page to track your purchase in real-time.
Processing Time
Processing time varies depending on the product. Some in-stock items can be shipped out within 48 hours, while advanced custom orders may take 3-4 weeks. Once your order is shipped, you will receive a shipping notification via email with your tracking details and the estimated delivery date.
Important: Please note that sometimes transactions may take additional time to be received by our bank, leading to extended processing periods. Transactions may require 24-48 hours to be processed into our bank account. Shipping will commence once we have confirmation that the funds have been successfully deposited.
Cut-off Time
Please place your order before 4:00 PM Eastern Standard Time (EST) for us to proceed with your order for shipping.
Do I Need to Pay Customs Duties?
Please note that the price of our products does not include customs duties.
Customers are responsible for all import taxes, customs duties, excises, and other governmental fees associated with their merchandise. Such customs fees, if applicable, are generally paid directly to your national government or postal service at the time of delivery.
Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by www.sommarnox.com.
In the case of returned shipments, the customer is responsible for any additional shipping fees and return fees assessed.
Please contact your local customs and duties office for more information regarding excise duties.
Can I Edit or Change My Order After Purchasing?
We are unable to cancel or edit an order after it has been placed, as it is sent to manufacturing within minutes of being placed. We can't make adjustments to any items that are already in the manufacturing process.